Vantage · PART 3 · sim-staff-training-vantage-task
Your company is introducing a new software system and needs to train all staff. Discuss the following points and agree on a workable training plan.
公司要上线新软件,需要培训全体员工。讨论以下两点,并商定可执行的培训安排。
本题案例与事实
Your company is rolling out new software. You and a colleague need to recommend who should deliver the training and how to organise it. Use the fictional planning notes below.
Two experienced staff members understand the company’s processes but have not taught this software before.
An external trainer offers a half-day workshop. The budget covers that workshop, but not daily follow-up sessions.
Customer support must stay open. Calls are quieter after 2 p.m.; at least half the support team must remain available.
Staff have access to a practice account. The new system goes live in three weeks.
公司要上线新软件。你和同事需要建议由谁培训、怎样安排。请使用下面的虚构筹备信息。 两位资深员工熟悉公司流程,但没有教过这套软件。 外部培训师可提供半天培训。预算能覆盖这次培训,但无法支持每天的后续答疑。 客户支持不能中断。下午两点后电话较少,但至少一半客服必须在岗。 员工可以使用练习账号,新系统将在三周后上线。
查看本课词块与示范 →- Whether to use internal staff or hire external trainers
- How to avoid disrupting daily operations
先比较两个讨论点,接住搭档的意见,再商定下一步。这里计时的是 3 分钟核心讨论,不是整场考试;Higher 的完整 Part 3 还包括后续互动。
计时口语练习
准备开始
准备 30 秒,录音 180 秒。准备结束后会请求麦克风;只有录音成功开始,陈述计时才开始。切换页面会中止计时。
录音与回听
每次最长 180 秒,可不限次数重录。重录替换当前录音;手动保留的最佳版本会单独存储。
“最佳”由你回听后自行选择,不是 AI 评分。保存于此浏览器;清除浏览器数据会删除录音。
可选:转写与反馈
浏览器识别可能将实时语音交给浏览器供应商;Whisper / Azure 会把录音发到相应服务。AI 反馈仅发送文字。未配置的服务不会生成结果。
自带密钥的调用费用由你的 OpenAI 账户承担。刷新页面后密钥清除。