换一道题，还能说清楚。

Your company is introducing a new software system and needs to train all staff. Discuss the following points and agree on a workable training plan.

公司要上线新软件，需要培训全体员工。讨论以下两点，并商定可执行的培训安排。

• Whether to use internal staff or hire external trainers
• How to avoid disrupting daily operations

Do you think companies spend enough on staff training? Why or why not?

你认为公司在员工培训上的投入足够吗？为什么？

Is online training as effective as face-to-face training?

在线培训与面对面培训一样有效吗？

Recommend how sales and operations should share roles when preparing the client proposal in this case.

建议本案例中销售与运营如何分工，完成客户方案。

• Choosing team members
• Defining roles and responsibilities

Use this team’s schedule to recommend how colleagues can make their agreed handovers and meeting times more reliable.

依据本团队日程，建议同事怎样更可靠地遵守约定交接与会议时间。

• Effects on colleagues and customers
• Practical ways to improve reliability