Explain the situation
Why should Lin be shortlisted for customer support?
Start practice →BUSINESS ENGLISH · B1–C1 practice support
Recruiting & Selecting
Compare candidates against the same job-related criteria.
CONTENT PACK 01 · UNIT 02 · PART 2
What this topic will help you do
Choose interview questions that reveal job-related skills; compare evidence rather than impressions.
New deep lesson · in production
The topic direction and exam-part mapping are ready. The complete case, models and staged speaking tasks still need production and review.
Explore the practice question bank →Updated 2026-09-09 · SpeakBEC editorial project
This topic preserves earlier guided practice. It has not yet completed the new conversation-course editorial review and is not labelled expert-validated.
Existing short practices
Agree an action
How should we compare the candidates? Explain your plan.
Start practice →Respond to a change
What should we recommend after the task? Explain your plan.
Start practice →How to use this topic
Read the situation and goal before practising. Notice what each reply responds to. Take the lessons separately and revisit the task with a changed condition.
The eight-step method →Further reading
These are background references, not endorsements of this course.