Respond to a change
What should we recommend after the task? Explain your plan.
What should we recommend after the task? Explain your plan.
1 · Notice the conversation
Colleague: What should we recommend after the task?
You: We should keep Lin on the shortlist.
Colleague: What evidence supports Lin?
You: Her transferable skills match our selection criteria because she explained the problem clearly.
Colleague: What support should we plan?
You: We should plan software training before she handles calls alone.
2 · Understand what each phrase does
selection criteria
the standards we use to choose
Handling customer calls is one of our selection criteria.
criteria 是复数，单数是 criterion；标准要与岗位有关。transferable skills
skills useful in a different job too
She has transferable skills for customer support.
能迁移不代表无需培训；要说明具体哪项能力可用于新工作。shortlist
a smaller list of promising candidates
We put three candidates on the shortlist.
shortlist 不等于最终录用名单。也可作动词 shortlist candidates。3 · Rehearse, then change the details
We should keep Lin on the shortlist.
Her transferable skills match our selection criteria because she explained the problem clearly.
We should plan software training before she handles calls alone.
This recommendation connects the observed strengths and the support needed.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
What should we recommend after the task?
建议：保留 Lin 进入下一阶段，并说明依据。
See one possible reply
We should keep Lin on the shortlist.
What evidence supports Lin?
证据：任务表现体现了岗位所需的解释能力。
See one possible reply
Her transferable skills match our selection criteria because she explained the problem clearly.
What support should we plan?
条件：明确独立上岗前的软件培训安排。
See one possible reply
We should plan software training before she handles calls alone.
5 · Try a different situation
What if software training is unavailable?
What if software training is unavailable?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
What did Lin do well?