Agree an action
How can we report a near miss accurately and make sure it is followed up?
How can we report a near miss accurately and make sure it is followed up?
1 · Notice the conversation
Colleague: What happened to Sam?
You: Sam almost tripped over the cable.
Colleague: Why should we still report it?
You: No one was hurt, but the cable is still a problem.
Colleague: What details should the near-miss report include?
You: We should report the near miss with the time, location and what happened.
2 · Understand what each phrase does
hazard
something that could cause harm
The loose cable is a trip hazard.
hazard 指危险来源；risk 指造成伤害的可能性和后果，两者不完全相同。near miss
an event that could have hurt someone but did not
The team reported a near miss involving the cable.
没有受伤不表示没问题；near miss 与已经发生伤害的事故不同。safety check
a check that the fix actually works
The facilities team carries out a safety check of the walkway.
安全处理应按现场流程交给相应人员；本课是沟通练习，不替代安全培训。3 · Rehearse, then change the details
Sam almost tripped over the cable.
No one was hurt, but the cable is still a problem.
We should report the near miss with the time, location and what happened.
We can confirm that the facilities team has received the report.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
What happened to Sam?
Sam 差点被电线绊倒。
See one possible reply
Sam almost tripped over the cable.
Why should we still report it?
无人受伤，但电线问题仍在。
See one possible reply
No one was hurt, but the cable is still a problem.
What details should the near-miss report include?
应报告险情，说明时间、地点和经过。
See one possible reply
We should report the near miss with the time, location and what happened.
5 · Try a different situation
What if we did not see the whole event?
What if we did not see the whole event?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
What happened to Sam?