差点出事也要说明经过
How can we report a near miss accurately and make sure it is followed up?
设施人员到场前，Sam 差点被电线绊倒但未受伤。Sam 已离开该处，你需要报告实际经过，避免说成已经发生受伤事故。
1 · 先听见真实对话
Colleague: What happened to Sam?
You: Sam almost tripped over the cable.
Colleague: Why should we still report it?
You: No one was hurt, but the cable is still a problem.
Colleague: What details should the near-miss report include?
You: We should report the near miss with the time, location and what happened.
2 · 理解表达在这里做了什么
hazard
something that could cause harm
The loose cable is a trip hazard.
hazard 指危险来源；risk 指造成伤害的可能性和后果，两者不完全相同。near miss
an event that could have hurt someone but did not
The team reported a near miss involving the cable.
没有受伤不表示没问题；near miss 与已经发生伤害的事故不同。safety check
a check that the fix actually works
The facilities team carries out a safety check of the walkway.
安全处理应按现场流程交给相应人员；本课是沟通练习，不替代安全培训。3 · 跟读后，换成自己的信息
Sam almost tripped over the cable.
Sam 差点被电线绊倒。
No one was hurt, but the cable is still a problem.
无人受伤，但电线问题仍在。
We should report the near miss with the time, location and what happened.
应报告险情，说明时间、地点和经过。
We can confirm that the facilities team has received the report.
可以确认设施团队已收到报告。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What happened to Sam?
Sam 差点被电线绊倒。
查看一种可行回答
Sam almost tripped over the cable.
Why should we still report it?
无人受伤，但电线问题仍在。
查看一种可行回答
No one was hurt, but the cable is still a problem.
What details should the near-miss report include?
应报告险情，说明时间、地点和经过。
查看一种可行回答
We should report the near miss with the time, location and what happened.
5 · 换一个情境，再试一次
What if we did not see the whole event?
What if we did not see the whole event?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
What happened to Sam?