Respond to a change
Why has the motivation plan not helped yet, and what should we change?
Why has the motivation plan not helped yet, and what should we change?
1 · Notice the conversation
Colleague: What does Kim need now?
You: Kim needs time to prepare the display.
Colleague: Why has the new task been difficult?
You: Extra responsibility is difficult without time to do it.
Colleague: How can we support engagement?
You: To support engagement, we should agree on protected preparation time.
2 · Understand what each phrase does
recognition
notice and thank someone for useful work
Kim received recognition for supporting a new colleague.
recognition 不只是奖品；要说清贡献，也不能代替合理工作安排。autonomy
room to choose how to do agreed work
Kim has autonomy over the display layout.
autonomy 有目标和边界，不等于不协调、不检查。engagement
feel involved and willing to contribute
Kim shows engagement by contributing ideas.
engagement 不能只从一次发言或笑容判断，要听员工自己的反馈。3 · Rehearse, then change the details
Kim needs time to prepare the display.
Extra responsibility is difficult without time to do it.
To support engagement, we should agree on protected preparation time.
After another week, we can ask whether the revised arrangement helps.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
What does Kim need now?
Kim 需要准备陈列的时间。
See one possible reply
Kim needs time to prepare the display.
Why has the new task been difficult?
没有时间，额外责任就难以完成。
See one possible reply
Extra responsibility is difficult without time to do it.
How can we support engagement?
为支持投入参与，应约定不被占用的准备时间。
See one possible reply
To support engagement, we should agree on protected preparation time.
5 · Try a different situation
What if the workload is still too high?
What if the workload is still too high?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
What does Kim need now?