候选人各有所长时怎样给建议
What should we recommend after the task? Explain your plan.
试岗任务中，Lin 解释很清楚，但不熟悉客服软件；另一位候选人熟悉软件，却多次打断客户。岗位有软件培训，但需要立即处理复杂问题。
1 · 先听见真实对话
Colleague: What should we recommend after the task?
You: We should keep Lin on the shortlist.
Colleague: What evidence supports Lin?
You: Her transferable skills match our selection criteria because she explained the problem clearly.
Colleague: What support should we plan?
You: We should plan software training before she handles calls alone.
2 · 理解表达在这里做了什么
selection criteria
the standards we use to choose
Handling customer calls is one of our selection criteria.
criteria 是复数，单数是 criterion；标准要与岗位有关。transferable skills
skills useful in a different job too
She has transferable skills for customer support.
能迁移不代表无需培训；要说明具体哪项能力可用于新工作。shortlist
a smaller list of promising candidates
We put three candidates on the shortlist.
shortlist 不等于最终录用名单。也可作动词 shortlist candidates。3 · 跟读后，换成自己的信息
We should keep Lin on the shortlist.
建议：保留 Lin 进入下一阶段，并说明依据。
Her transferable skills match our selection criteria because she explained the problem clearly.
证据：任务表现体现了岗位所需的解释能力。
We should plan software training before she handles calls alone.
条件：明确独立上岗前的软件培训安排。
This recommendation connects the observed strengths and the support needed.
完整观点：同时说明优势和需要的支持。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What should we recommend after the task?
建议：保留 Lin 进入下一阶段，并说明依据。
查看一种可行回答
We should keep Lin on the shortlist.
What evidence supports Lin?
证据：任务表现体现了岗位所需的解释能力。
查看一种可行回答
Her transferable skills match our selection criteria because she explained the problem clearly.
What support should we plan?
条件：明确独立上岗前的软件培训安排。
查看一种可行回答
We should plan software training before she handles calls alone.
5 · 换一个情境，再试一次
What if software training is unavailable?
What if software training is unavailable?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
What did Lin do well?