Respond to a change
How can we explain the delayed promotion and a fair next step?
How can we explain the delayed promotion and a fair next step?
1 · Notice the conversation
Colleague: When will we review the application again?
You: We will review the application again in four weeks.
Colleague: Why are we delaying the decision?
You: Jo needs more practice giving specific feedback.
Colleague: What should the decision rationale explain?
You: The decision rationale should recognise Jo’s planning skills and explain the remaining gap.
2 · Understand what each phrase does
promotion criteria
what someone must show to do the next job
Planning work and supporting colleagues are our promotion criteria.
criteria 是复数；评价应围绕岗位要求，不是只看资历或个人喜好。evidence
a real example that supports a judgement
Those two shifts provide evidence of Jo’s planning skills.
evidence 通常不可数；一个好例子也不等于已经证明所有能力。decision rationale
a clear reason you explain to the person
The decision rationale includes Jo’s remaining feedback skills gap.
rationale 解释依据，不是用复杂语言掩盖含糊或不一致的标准。3 · Rehearse, then change the details
We will review the application again in four weeks.
Jo needs more practice giving specific feedback.
The decision rationale should recognise Jo’s planning skills and explain the remaining gap.
We should offer two coaching sessions before the review.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
When will we review the application again?
我们四周后再次评估申请。
See one possible reply
We will review the application again in four weeks.
Why are we delaying the decision?
Jo 还要练习给出具体反馈。
See one possible reply
Jo needs more practice giving specific feedback.
What should the decision rationale explain?
决定理由应认可排班能力，也讲清剩余缺口。
See one possible reply
The decision rationale should recognise Jo’s planning skills and explain the remaining gap.
5 · Try a different situation
What if Jo disagrees with the decision?
What if Jo disagrees with the decision?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
When will we review the application again?