说明暂缓决定和下一步
How can we explain the delayed promotion and a fair next step?
练习后,Jo 能发现问题,但反馈仍很含糊。主管暂缓晋升,约定两次辅导后在四周内再次评估,不承诺自动晋升。
1 · 先听见真实对话
Colleague: When will we review the application again?
You: We will review the application again in four weeks.
Colleague: Why are we delaying the decision?
You: Jo needs more practice giving specific feedback.
Colleague: What should the decision rationale explain?
You: The decision rationale should recognise Jo’s planning skills and explain the remaining gap.
2 · 理解表达在这里做了什么
promotion criteria
what someone must show to do the next job
Planning work and supporting colleagues are our promotion criteria.
criteria 是复数;评价应围绕岗位要求,不是只看资历或个人喜好。evidence
a real example that supports a judgement
Those two shifts provide evidence of Jo’s planning skills.
evidence 通常不可数;一个好例子也不等于已经证明所有能力。decision rationale
a clear reason you explain to the person
The decision rationale includes Jo’s remaining feedback skills gap.
rationale 解释依据,不是用复杂语言掩盖含糊或不一致的标准。3 · 跟读后,换成自己的信息
We will review the application again in four weeks.
我们四周后再次评估申请。
Jo needs more practice giving specific feedback.
Jo 还要练习给出具体反馈。
The decision rationale should recognise Jo’s planning skills and explain the remaining gap.
决定理由应认可排班能力,也讲清剩余缺口。
We should offer two coaching sessions before the review.
复评前安排两次辅导。
保留沟通意图,换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
When will we review the application again?
我们四周后再次评估申请。
查看一种可行回答
We will review the application again in four weeks.
Why are we delaying the decision?
Jo 还要练习给出具体反馈。
查看一种可行回答
Jo needs more practice giving specific feedback.
What should the decision rationale explain?
决定理由应认可排班能力,也讲清剩余缺口。
查看一种可行回答
The decision rationale should recognise Jo’s planning skills and explain the remaining gap.
5 · 换一个情境,再试一次
What if Jo disagrees with the decision?
What if Jo disagrees with the decision?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案,再想一次
When will we review the application again?