Respond to a change
What should we check before placing a backup order? Explain your plan.
What should we check before placing a backup order? Explain your plan.
1 · Notice the conversation
Colleague: What should we check before placing a backup order?
You: We should check the backup supplier’s delivery time.
Colleague: Why do we need a temporary supply?
You: Our safety stock only covers one day, so we need a temporary supply.
Colleague: What trade-off should we consider?
You: We should compare the shorter lead time with the extra purchase cost.
2 · Understand what each phrase does
lead time
the time from order to delivery
The lead time is five days.
本课指下单到交付;不同流程的起止点要说清。handoff
passing work to the next person
The warehouse completes the handoff to the driver.
不是仅把东西放下;必要信息和责任也要传递。safety stock
extra stock kept for unexpected demand or delays
We keep safety stock for delivery delays.
有资金和仓储成本;不是越多越好,也不是滞销库存的别名。3 · Rehearse, then change the details
We should check the backup supplier’s delivery time.
Our safety stock only covers one day, so we need a temporary supply.
We should compare the shorter lead time with the extra purchase cost.
At the handoff, we should confirm the temporary quantity and arrival date.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
What should we check before placing a backup order?
先核实:备用来源必须真的来得及。
See one possible reply
We should check the backup supplier’s delivery time.
Why do we need a temporary supply?
理由:缓冲不足以覆盖延期,需要临时补给。
See one possible reply
Our safety stock only covers one day, so we need a temporary supply.
What trade-off should we consider?
取舍:比较更快交货与额外采购费。
See one possible reply
We should compare the shorter lead time with the extra purchase cost.
5 · Try a different situation
What if the backup delivery is also too late?
What if the backup delivery is also too late?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
How long will our stock last?