供应商晚到时提出备选安排
What should we check before placing a backup order? Explain your plan.
周五的一百件材料现在要周一才到。门店库存只能支持一天，另一家供应商能周六送来少量材料，但单价更高。你需要说明一个临时方案。
1 · 先听见真实对话
Colleague: What should we check before placing a backup order?
You: We should check the backup supplier’s delivery time.
Colleague: Why do we need a temporary supply?
You: Our safety stock only covers one day, so we need a temporary supply.
Colleague: What trade-off should we consider?
You: We should compare the shorter lead time with the extra purchase cost.
2 · 理解表达在这里做了什么
lead time
the time from order to delivery
The lead time is five days.
本课指下单到交付；不同流程的起止点要说清。handoff
passing work to the next person
The warehouse completes the handoff to the driver.
不是仅把东西放下；必要信息和责任也要传递。safety stock
extra stock kept for unexpected demand or delays
We keep safety stock for delivery delays.
有资金和仓储成本；不是越多越好，也不是滞销库存的别名。3 · 跟读后，换成自己的信息
We should check the backup supplier’s delivery time.
先核实：备用来源必须真的来得及。
Our safety stock only covers one day, so we need a temporary supply.
理由：缓冲不足以覆盖延期，需要临时补给。
We should compare the shorter lead time with the extra purchase cost.
取舍：比较更快交货与额外采购费。
At the handoff, we should confirm the temporary quantity and arrival date.
落实：临时订单同样核实数量与日期。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What should we check before placing a backup order?
先核实：备用来源必须真的来得及。
查看一种可行回答
We should check the backup supplier’s delivery time.
Why do we need a temporary supply?
理由：缓冲不足以覆盖延期，需要临时补给。
查看一种可行回答
Our safety stock only covers one day, so we need a temporary supply.
What trade-off should we consider?
取舍：比较更快交货与额外采购费。
查看一种可行回答
We should compare the shorter lead time with the extra purchase cost.
5 · 换一个情境，再试一次
What if the backup delivery is also too late?
What if the backup delivery is also too late?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
How long will our stock last?