Agree an action
How can we run a useful consultation on the shift proposal?
How can we run a useful consultation on the shift proposal?
1 · Notice the conversation
Colleague: What should we ask staff to do?
You: We can ask staff to compare the two options.
Colleague: Why would comparing the options help?
You: This helps us understand the effect on work and travel.
Colleague: How should we organise the consultation?
You: The consultation should explain the options and collect feedback by Friday.
2 · Understand what each phrase does
staff representative
a person chosen to speak for colleagues
Rui is the staff representative in the shift discussion.
代表的具体权限取决于组织安排；不能假定代表已同意就等于每个人同意。consultation
ask for views before deciding
The team begins a consultation on the proposed shift change.
consultation 是征求意见过程；不等于意见一定被全部采纳，也不是已做决定后仅通知。grievance
a concern raised through an agreed process
The employee asks HR about the grievance process.
本课练习沟通措辞，不规定任何地区的法律程序；具体流程应查所在组织的说明。3 · Rehearse, then change the details
We can ask staff to compare the two options.
This helps us understand the effect on work and travel.
The consultation should explain the options and collect feedback by Friday.
The manager should explain the final choice and how feedback was considered.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
What should we ask staff to do?
可以请员工比较两个方案。
See one possible reply
We can ask staff to compare the two options.
Why would comparing the options help?
这帮助我们了解对工作与通勤的影响。
See one possible reply
This helps us understand the effect on work and travel.
How should we organise the consultation?
征求意见应说明选项，并在周五前收集反馈。
See one possible reply
The consultation should explain the options and collect feedback by Friday.
5 · Try a different situation
What if an option creates a new problem?
What if an option creates a new problem?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
What should we ask staff to do?