出差日期未定时核实取消规则
How can we clarify this booking’s cancellation policy?
你选择了靠会场的酒店,但会议可能改期。练习订单说明周二中午前可免费取消,此后收一晚房费,需要确认所用时区。
1 · 先听见真实对话
Colleague: What deadline should we ask about?
You: Could you confirm the free cancellation deadline?
Colleague: Why do the cancellation terms matter?
You: Our meeting date may change, so we need to know the possible cost.
Colleague: Which policy details need confirmation?
You: Please confirm the cancellation policy, including the time zone and the one-night charge after the deadline.
2 · 理解表达在这里做了什么
total accommodation cost
the total price including stated extras
The stated total accommodation cost is ninety pounds per night.
需明确是否含税费、早餐和交通;题中数字不代表真实酒店报价。cancellation policy
the rules for changing or cancelling a reservation
We should confirm the hotel’s cancellation policy in writing.
各预订渠道和房型可能不同,应核对本次订单,不套用一条普遍规则。late arrival
arriving after the usual reception time
We need to arrange a late arrival with the hotel.
late arrival 需要确认具体入住方式,不能假定全天有人接待。3 · 跟读后,换成自己的信息
Could you confirm the free cancellation deadline?
请确认免费取消截止时间。
Our meeting date may change, so we need to know the possible cost.
会议可能改期,因此要了解可能费用。
Please confirm the cancellation policy, including the time zone and the one-night charge after the deadline.
请确认取消政策,包括时区及截止后的单晚收费。
I will keep the written terms with the reservation.
我会将书面条款与预订信息一起保存。
保留沟通意图,换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What deadline should we ask about?
请确认免费取消截止时间。
查看一种可行回答
Could you confirm the free cancellation deadline?
Why do the cancellation terms matter?
会议可能改期,因此要了解可能费用。
查看一种可行回答
Our meeting date may change, so we need to know the possible cost.
Which policy details need confirmation?
请确认取消政策,包括时区及截止后的单晚收费。
查看一种可行回答
Please confirm the cancellation policy, including the time zone and the one-night charge after the deadline.
5 · 换一个情境,再试一次
What if the meeting is still uncertain near the deadline?
What if the meeting is still uncertain near the deadline?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案,再想一次
What deadline should we ask about?