把接待安排发成一条清楚的信息
How can we communicate complete hospitality arrangements for this lunch?
客户接受午餐，时间是十二点到一点。一位客人不吃肉，餐厅已确认素食选项；地点步行十分钟，下午一点半回办公室开会。
1 · 先听见真实对话
Colleague: When and where is lunch?
You: Lunch is from twelve to one at the nearby restaurant.
Colleague: Why does the location fit the schedule?
You: It is a ten-minute walk, so we have time to return before the meeting.
Colleague: Which dining requirement has been included?
You: The hospitality arrangements include a confirmed vegetarian option.
2 · 理解表达在这里做了什么
dietary requirements
what a guest can or prefers to eat
We confirm dietary requirements before choosing a menu.
不能按文化背景猜饮食偏好；涉及过敏时要准确转达并让餐厅确认能否处理。hospitality arrangements
the practical plan for welcoming guests
The hospitality arrangements are shared before the visit.
接待要符合双方组织规定，活动不能以让客户承担人情压力为目标。alternative venue
a different plan when the original option is unsuitable
The café is our alternative venue if the restaurant cannot meet the needs.
替代地点也要确认需求、空位和费用，不能只找最近的一家。3 · 跟读后，换成自己的信息
Lunch is from twelve to one at the nearby restaurant.
午餐在附近餐厅，十二点到一点。
It is a ten-minute walk, so we have time to return before the meeting.
步行十分钟，因此能在会议前返回。
The hospitality arrangements include a confirmed vegetarian option.
接待安排包含已确认的素食选项。
I will send the address and meet the guests at reception.
我会发地址，并在前台与客人会合。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
When and where is lunch?
午餐在附近餐厅，十二点到一点。
查看一种可行回答
Lunch is from twelve to one at the nearby restaurant.
Why does the location fit the schedule?
步行十分钟，因此能在会议前返回。
查看一种可行回答
It is a ten-minute walk, so we have time to return before the meeting.
Which dining requirement has been included?
接待安排包含已确认的素食选项。
查看一种可行回答
The hospitality arrangements include a confirmed vegetarian option.
5 · 换一个情境，再试一次
What if the menu changes?
What if the menu changes?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
When and where is lunch?