中性地说明关系并安排独立评审
How should we describe the situation? Explain your plan.
采购负责人已承认持有候选供应商股份，但同事在群里直接说他“肯定舞弊”。你要帮助团队描述已知事实，并说明公平处理的下一步。
1 · 先听见真实对话
Colleague: How should we describe the situation?
You: We should state the known relationship clearly.
Colleague: Why does this conflict matter?
You: The conflict of interest matters because personal gain could affect the decision.
Colleague: How should we protect stakeholders?
You: We should protect stakeholders by arranging an independent review.
2 · 理解表达在这里做了什么
stakeholder
a person affected by a business decision
Customers and staff are stakeholders in this decision.
不只股东；stakeholder 与 shareholder 不相同。conflict of interest
a personal interest that may affect a work decision
The buyer has a conflict of interest.
并不自动证明已经做错事；需要披露和适当处理。remedy
an action to put harm right
We offer refunds as a remedy.
道歉可能是一步，但不一定足以补救实际损失。3 · 跟读后，换成自己的信息
We should state the known relationship clearly.
先说事实：描述已知关系，不猜动机。
The conflict of interest matters because personal gain could affect the decision.
解释风险：私人获利可能影响判断。
We should protect stakeholders by arranging an independent review.
行动：独立评审有助于保护相关者的利益。
We should also keep a record of the remedy for the incorrect charge.
承接上一课：错误收费的补救也要有记录。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
How should we describe the situation?
先说事实：描述已知关系，不猜动机。
查看一种可行回答
We should state the known relationship clearly.
Why does this conflict matter?
解释风险：私人获利可能影响判断。
查看一种可行回答
The conflict of interest matters because personal gain could affect the decision.
How should we protect stakeholders?
行动：独立评审有助于保护相关者的利益。
查看一种可行回答
We should protect stakeholders by arranging an independent review.
5 · 换一个情境，再试一次
What if someone accuses the buyer of wrongdoing?
What if someone accuses the buyer of wrongdoing?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
What relationship is known?