Respond to a change
How should we respond to the extra report? Explain your plan.
How should we respond to the extra report? Explain your plan.
1 · Notice the conversation
Colleague: How should we respond to the extra report?
You: We should agree which existing task to move.
Colleague: Why can we not promise all five?
You: Our capacity is four reports, so adding a fifth would overload the team.
Colleague: What should we ask the manager to confirm?
You: We should ask the manager to confirm the new priority.
2 · Understand what each phrase does
workload
how much work we have to do
My workload is heavy this week.
描述负担，不等于个人能力差；常用 heavy/light workload。capacity
how much work we can handle
We have capacity for four reports this week.
与 workload 区分：一个是需求，一个是可承接的量。priority
what should come first
The client report is our top priority.
priority 要有依据；不把每件事都称为 top priority。3 · Rehearse, then change the details
We should agree which existing task to move.
Our capacity is four reports, so adding a fifth would overload the team.
We should ask the manager to confirm the new priority.
Then we can update the workload plan and tell the affected colleagues.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
How should we respond to the extra report?
建议：先明确新任务替换哪项安排。
See one possible reply
We should agree which existing task to move.
Why can we not promise all five?
理由：说明具体数量限制与影响。
See one possible reply
Our capacity is four reports, so adding a fifth would overload the team.
What should we ask the manager to confirm?
协商：请有决策权的人确认新优先级。
See one possible reply
We should ask the manager to confirm the new priority.
5 · Try a different situation
What if no task can move?
What if no task can move?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
When can we take the new report?