Respond to a change
What alternative can we suggest? Explain your reasons and next step.
What alternative can we suggest? Explain your reasons and next step.
1 · Notice the conversation
Colleague: What alternative can we suggest?
You: We should suggest a smaller first release.
Colleague: Why should we raise a concern?
You: We can raise a concern because six pages need more testing time.
Colleague: What should we clarify about the smaller release?
You: We should clarify which pages are essential for the first release.
2 · Understand what each phrase does
clarify
make the meaning clear
Could you clarify the delivery date?
clarify 针对意思、事实或要求;请求澄清不等于反对对方,也不一定要求对方改变决定。raise a concern
say what might cause a problem
I would like to raise a concern about testing time.
顾虑要联系具体影响,raise a concern 不等于已经证明方案失败。action item
a task agreed in a meeting
Our action item is for Leo to confirm the test schedule by tomorrow.
讨论话题不是行动项;行动项应说清动作,通常还需要负责人和期限。3 · Rehearse, then change the details
We should suggest a smaller first release.
We can raise a concern because six pages need more testing time.
We should clarify which pages are essential for the first release.
An action item is to check the schedule for the remaining pages.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
What alternative can we suggest?
建议:提出较小的首批发布范围。
See one possible reply
We should suggest a smaller first release.
Why should we raise a concern?
理由:把不同意连接到具体测试需求。
See one possible reply
We can raise a concern because six pages need more testing time.
What should we clarify about the smaller release?
协商:确认第一批真正必需的页面。
See one possible reply
We should clarify which pages are essential for the first release.
5 · Try a different situation
What if all six pages are essential?
What if all six pages are essential?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
How can we acknowledge the goal?