Agree an action
What should we do before the meeting ends? Explain your reasons and next step.
What should we do before the meeting ends? Explain your reasons and next step.
1 · Notice the conversation
Colleague: What should we do before the meeting ends?
You: We should summarise the agreed action item before leaving.
Colleague: Why should we summarise the agreement?
You: This helps everyone leave with the same understanding.
Colleague: What should we clarify about Leo’s task?
You: We should clarify that Leo will confirm the test plan by tomorrow.
2 · Understand what each phrase does
clarify
make the meaning clear
Could you clarify the delivery date?
clarify 针对意思、事实或要求；请求澄清不等于反对对方，也不一定要求对方改变决定。raise a concern
say what might cause a problem
I would like to raise a concern about testing time.
顾虑要联系具体影响，raise a concern 不等于已经证明方案失败。action item
a task agreed in a meeting
Our action item is for Leo to confirm the test schedule by tomorrow.
讨论话题不是行动项；行动项应说清动作，通常还需要负责人和期限。3 · Rehearse, then change the details
We should summarise the agreed action item before leaving.
This helps everyone leave with the same understanding.
We should clarify that Leo will confirm the test plan by tomorrow.
We can ask whether anyone still wants to raise a concern about this plan.
Keep the purpose; change the person, document or time. A simple, accurate sentence is enough.
4 · Respond to your colleague
What should we do before the meeting ends?
行动：散会前复述已约定的行动项。
See one possible reply
We should summarise the agreed action item before leaving.
Why should we summarise the agreement?
作用：减少会后对决定理解不同。
See one possible reply
This helps everyone leave with the same understanding.
What should we clarify about Leo’s task?
确认：谁、做什么、什么时候完成。
See one possible reply
We should clarify that Leo will confirm the test plan by tomorrow.
5 · Try a different situation
What if Leo cannot meet the deadline?
What if Leo cannot meet the deadline?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · Recall without the model tomorrow
What have we agreed to launch first?