空间不够时怎样兼顾两种需要
What can we try without adding space? Explain your plan.
办公室太小，无法永久分出安静区和通话区。设计师上午需要核对图纸，销售同事下午通话最多。你要提出一个可试行的时间安排。
1 · 先听见真实对话
Colleague: What can we try without adding space?
You: We should try quiet mornings for one week.
Colleague: How would quiet mornings help?
You: Using the office as a focus zone lets designers check drawings carefully.
Colleague: Who should coordinate the call schedule?
You: For role clarity, the team lead should coordinate the call schedule.
2 · 理解表达在这里做了什么
work environment
the conditions around us at work
Noise affects our work environment.
包括物理条件和工作安排，不只是装修。focus zone
a quiet place for work that needs attention
We use a focus zone for detailed work.
不是所有任务都应安静完成；沟通协作需要别的空间。role clarity
knowing who does what
We have role clarity for the final design check.
role clarity 是清楚理解职责，不只是写一个职位名称。3 · 跟读后，换成自己的信息
We should try quiet mornings for one week.
建议：先做一周的安静上午试行。
Using the office as a focus zone lets designers check drawings carefully.
作用：在安静时段把办公室用作专注区，支持仔细检查。
For role clarity, the team lead should coordinate the call schedule.
责任：主管协调电话安排，避免规则无人落实。
We should review whether the work environment suits both teams.
检查：评估设计与销售双方是否都能工作。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What can we try without adding space?
建议：先做一周的安静上午试行。
查看一种可行回答
We should try quiet mornings for one week.
How would quiet mornings help?
作用：在安静时段把办公室用作专注区，支持仔细检查。
查看一种可行回答
Using the office as a focus zone lets designers check drawings carefully.
Who should coordinate the call schedule?
责任：主管协调电话安排，避免规则无人落实。
查看一种可行回答
For role clarity, the team lead should coordinate the call schedule.
5 · 换一个情境，再试一次
What if a customer can only call in the morning?
What if a customer can only call in the morning?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
When should the office be quiet?