把反馈变成一项明确修改
How should the next iteration respond to the test results?
测试发现窄盒能放进货架，但盖口太小，取茶包不方便。团队可加宽盖口，不必改变整个盒子的外宽。
1 · 先听见真实对话
Colleague: What should we change?
You: We should make the lid opening wider.
Colleague: Why should we change the opening?
You: Staff need to take out tea bags easily.
Colleague: What should the next iteration keep and change?
You: The next iteration should keep the outer width and improve the opening.
2 · 理解表达在这里做了什么
customer need
a problem the buyer needs help with
A compact box addresses this customer need.
need 是需要解决的问题，不等于客户已经指定了唯一解决方案。prototype
an early version to try
We will test a prototype of the smaller box.
prototype 用来学习和修改，不应当作已验证的量产成品。iteration
a change made after testing
Our next iteration will have a wider lid.
iteration 要说明根据什么改了哪里；不是单纯重复制作同样东西。3 · 跟读后，换成自己的信息
We should make the lid opening wider.
应把盖口做宽一点。
Staff need to take out tea bags easily.
员工需要方便地取出茶包。
The next iteration should keep the outer width and improve the opening.
下一版保留外宽，改善开口。
We can repeat the opening test before approving the design.
确认设计前再做开盖取物测试。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What should we change?
应把盖口做宽一点。
查看一种可行回答
We should make the lid opening wider.
Why should we change the opening?
员工需要方便地取出茶包。
查看一种可行回答
Staff need to take out tea bags easily.
What should the next iteration keep and change?
下一版保留外宽，改善开口。
查看一种可行回答
The next iteration should keep the outer width and improve the opening.
5 · 换一个情境，再试一次
What if the wider opening weakens the box?
What if the wider opening weakens the box?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
What should we change?