让标签解决识别问题
How can clearer labelling reduce picking mistakes?
新隔挡测试后能固定茶罐，但两种茶的标签颜色相近，仓库容易拿错。你要讨论清楚可读的茶名和区分标识。
1 · 先听见真实对话
Colleague: What is the labelling problem?
You: The two tea labels look too similar.
Colleague: Why does the similarity matter?
You: Staff may pick the wrong jar.
Colleague: How should we improve the labelling?
You: We should improve the labelling by making each tea name easy to read.
2 · 理解表达在这里做了什么
protective packaging
keep the product safe while it is moved
The divider is part of the protective packaging.
保护效果要在实际运输条件下检验，包装更多不必然保护更好。labelling
information printed on the pack
Clear labelling helps staff choose and store the tea.
不同产品和地区要求不同；本课不提供完整标签合规清单。packaging waste
the amount of unnecessary packing material
The change reduces packaging waste in this example.
减少材料须兼顾保护与使用；不要未经依据声称整体环境影响一定更低。3 · 跟读后，换成自己的信息
The two tea labels look too similar.
两种茶的标签太相似。
Staff may pick the wrong jar.
员工可能拿错茶罐。
We should improve the labelling by making each tea name easy to read.
应通过让茶名清楚可读来改善标签。
We can ask staff to find each tea in a packing trial.
可以在打包试验中请员工找出各款茶。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What is the labelling problem?
两种茶的标签太相似。
查看一种可行回答
The two tea labels look too similar.
Why does the similarity matter?
员工可能拿错茶罐。
查看一种可行回答
Staff may pick the wrong jar.
How should we improve the labelling?
应通过让茶名清楚可读来改善标签。
查看一种可行回答
We should improve the labelling by making each tea name easy to read.
5 · 换一个情境，再试一次
What if the colours are hard to distinguish?
What if the colours are hard to distinguish?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
What is the labelling problem?