把感谢说具体且不给压力
How can we express appreciation clearly without putting pressure on the client?
客户表示不能收礼盒，但可以接收团队感谢卡。你准备感谢他们在测试周快速回答问题，不暗示以后必须继续合作。
1 · 先听见真实对话
Colleague: What are we thanking the team for?
You: Thank you for answering our questions during the test week.
Colleague: Why was that help valuable?
You: Your replies helped us finish the checks on time.
Colleague: What does the card express?
You: This card is a token of appreciation for your team’s practical support.
2 · 理解表达在这里做了什么
gift policy
the rules an organisation sets for gifts
We should check the client’s gift policy.
政策和情境决定可否接受；低价也不自动代表合适。token of appreciation
a modest way to express thanks
The card is a token of appreciation for the team’s help.
token 表示心意，不说明某金额一定被允许；避免把感谢与采购决定绑定。gift register
information about gifts kept openly in the agreed record
We add the details to the gift register.
是否登记及具体内容按组织规定确认；登记本身不代表批准接受。3 · 跟读后，换成自己的信息
Thank you for answering our questions during the test week.
感谢您在测试周回答我们的问题。
Your replies helped us finish the checks on time.
您的回复帮助我们按时完成检查。
This card is a token of appreciation for your team’s practical support.
这张卡片是对团队实际支持的一点感谢。
We should keep the message separate from future purchasing discussions.
应让感谢与后续采购讨论分开。
保留沟通意图，换掉人物、文件或时间。简单而准确的句子同样有效。
4 · 接住对方的话
What are we thanking the team for?
感谢您在测试周回答我们的问题。
查看一种可行回答
Thank you for answering our questions during the test week.
Why was that help valuable?
您的回复帮助我们按时完成检查。
查看一种可行回答
Your replies helped us finish the checks on time.
What does the card express?
这张卡片是对团队实际支持的一点感谢。
查看一种可行回答
This card is a token of appreciation for your team’s practical support.
5 · 换一个情境，再试一次
What if the client prefers no public mention?
What if the client prefers no public mention?
Address the changed condition. Choose a practical next step and explain why it helps.
- My response addresses the changed condition.
- I explain one practical action and its likely effect.
- I make the next step clear.
6 · 明天不看答案，再想一次
What are we thanking the team for?